Pierre Antoine Dubuis

Personal profile

With a higher education in Hotel Operations Management (EHL) and the benefit of more than twenty years of solid cross-experience in the hotel and tourism industries, consulting, hospitality professional and academic, I have to heart to bring my advice and my expertise in projects aimed at improving quality.

Proactive and trustworthy in carrying out my missions, I ensure in particular the continuous improvement of customer experience and the strengthening of team spirit. An hotel approach, customer- and objective-oriented. In the case of carrying out or integrating training, for example, guarantee efficient and open training on innovations allowing the respect of traditions and the reduction of the impact on the environment.

Curious, creative and organized, I favor above all the exchange and the team spirit, and place the human at the center of my concerns.

Experiences

from 2023

Make it Easy Sàrl

Associate Director

Put my skills and areas of expertise to the benefit of our clients.

2015-2022

Valais Center for Continuous Improvement (CVPC), Sion

Lecturer

Animation of training with adults as part of the "Federal Certificate of Tourism Advisor". (Integration in tourism; Tourism product; Supervision and customer follow-up; Quality management, Project management)

from 2008

EPCA - Professional Training Service, Valais

Teacher in hospitality and catering at the Vocational and Artisanal School of Sion. Implementation of educational workshops.

CFC expert for the hospitality and catering industry

2016-2020

Vatel Switzerland, Martigny

Academic Director (Hotel School)

Coaching and supervision teaching and administrative teams, guaranteeing good parent-student-company relations; setup (PEC “Hotelier-Restaurateur Diplômé ES”) and follow-up of academic programs; integration of QMS - EDUCUA; ISO 9001/14001

from 2022

Vocational Training Service, Valais

Professional Commissar

Guarantor of good relations "School - Apprentice/Parents - Training company"for hotel and catering trades (SPH-SPECO-SPR). Support for the Inspectorate (SFOP) and Professional Associations of the HGT industries.

2011-2016

HES-SO Valais-Wallis, Sierre

LHR project manager and HES-SO lecturer

Responsibility organizational and administrative the project "COURS LHR - GBB" (Patent VS); development of the digital offer outside the canton (GPRH Geneva); lecturer "project management", HES-SO Tourism Faculty, English-speaking section

2010-2011

DELL SA, Geneva

Key Account Manager

Personalized advice and services to "GOLD Enterprise" customers; implementation of business strategies and techniques; management, coaching and optimization of know-how "Negotiation/Sale" of new employees

2008-2010

ACCOR Hotels - Mercure - Leukerbad

Executive Assistant - Interim Director

Operational and administrative management for food and beverage (F&B) aspects; recruitment and management teams; Executive management interim of the resort during the maternity leave of the DG (6 months)

2004-2008

ACCENTURE Services - CPG Market, Geneva-Barcelona

Key Account Manager - Customer Specialist

Advice and personalized service to a demanding clientele(Top 5); implementation of trade policy; Monitoring of solution deployment and realization of on-site training

2003-2003

TROPICAL CLUBS, Casa Laguna & Tropical Beach****, RepDom

Manager (Directur Operational) - EHL internship9 months

Operational responsibilitytwo **** establishments, one on the lagoon side, the other on the beach side.Deployment duCRYSTAL programinHealth and Safetyduring the renovations of the establishment and the maintenance in operation.

2000-2001

ACCORS Hotels,

Ibis Sion

Versatile Receptionist then Reception Manager

Hospitality specialist apprenticeship (3 years), withCantonal Capacity CertificateofReception AssistantHGA (Hospitality-Gastronomy-Reception)

1997-2000

SEILER HOTELS,

Schweizerhof**** & Mont-Cervin Palace, Zermatt

CFC Hospitality Specialist

Hospitality specialist apprenticeship (3 years), withCantonal Capacity CertificateofReception AssistantHGA (Hospitality-Gastronomy-Reception)

Trainings

2018-2019

Vatel Switzerland,Pedagogical days, trainingscontinue

Discussed subjects:

2012-2018

HES-SO Valais-Wallis,Pedagogical days, trainingunequal.

Themes addressed:

2019

Vatel Switzerland, SCHAUDER HR

train the trainer

2014

Inst. fed. advanced studies in vocational training (IFFP)

P300 Pedagogical Training

2010

IFFP, Lausanne

continuing education

Mandate and function of Expert in vocational training for the hotel and catering trades (SPECO-SPH-SPR)

2019-202

University de Lausanne,trainingcontinue

"Artificial Intelligence: Major changes, what impacts"

2008

Vocational Training Service (SFOP), State of Valais, Sion

Corporate trainer certificate

2002-2004

Hotel School of Lausanne, Switzerland

Diploma en Hotel Operations Management, Professional Bachelor in Hospitality Industry.

1997-2000

Professional Training Center (EPCA), Sion, SEILER Hotels, Zermatt

Federal Certificate of Capacity "Specialist in Catering and Hospitality"

Cantonal Certificate of Capacity for "Hospitality Reception Assistant" (HGA specialization)

Commitments

2023

Make it Easy Sàrl

Become independent

The desire to realize myself fully, to put my skills to the benefit of our customers. To be the facilitator of their projects.

1999

Professional Training Center (EPCA), Sion, SEILER Hotels, Zermatt

1st Creativity Prize

Awarded by the Association Hôtelière du Valais as part of a hospitality project carried out as a group.

from 2016

Wallis

Marriage

From this union are born Margaux (2017) and Gabin (2020), making everyday life much less EASY but much more FUN.

2013-2016

WATERFRONT WEEKEND Foundation

Festival, Sierre

Food & Beverage (F&B) Manager

Operational and administrative management of all "food and beverage" points of sale on the Festival site.

Integration of the VALAIS EXCELLENCE label (ISO 9001 & 14001).

from 2017-2020

Association EURHODIP Brussels, Belgium

Member of the Executive Committee and of the Management Committee

Guarantor of good relations between the schools of the Association, representation of the Association on Swiss territory.

Implementation of the 1st START-UP CHALLENGE for international students during the annual conference (Istanbul 2019).

Member of the "School Certification" and "Teaching Development" committees.

2014-2015

Professional Group of Hoteliers & Restaurateurs (GPRH),

Geneva

GPRH eLearning solution for the canton of Geneva

Responsibility organizational and administrativethe project "COURS LHR - GBB" (Patent VS); development of the digital offer outside the canton (GPRH Geneva); lecturer "project management", HES-SO Tourism stream, English-speaking section